Today mobile and social technologies have penetrated the lives of people in innumerable ways and they have a very thoughtful effect on how companies interact with customers, employees, stakeholders across the chain. As the demand market gets more and more connected it gets hard to manage the
business, although the widespread data is a menace it can also be seen as an opportunity for the managers of businesses. Many establishments find themselves with a multifaceted digital environment which is difficult to manage and costly to maintain.
But, this won’t be your problem anymore. With Techfirst’s AMS (Application Management System) we help you to derive optimum performance and ensure that your business applications are managed and operated on a 24x7 basis along with secure and high performance output.
Customer Relationship Management (CRM)
With the rapidly changing business environment you need to have a better understanding with your customer so that they stay “your” customer. With our approach to manage your company’s interaction with current and future customers you can reach a new height. We involve the best technology to
organize, automate, and synchronize sales, marketing, customer service, and technical support.Having a strong CRM platform is a luxury, and building it is not an easy task. Alongside with recognizing Organizations recognize the best CRM technologies for their business, but must also employ
effective change management strategies to align their people and processes with customer relationship goals.Techfirst’s CRM practice owns noteworthy understanding in applying CRM solutions in a variety of
industries all over India. We can help your company on a broad range of CRM priorities, from sales management to marketing automation to customer support and service.
Go Digital with us, in this nimble world of demand and supply of services and commodities in an online world customers want everything to be digital and at the chick of a button or app. They want everything to be easier, faster, and fun. Your customer should be the inspired by what you have to offer, there
should be flexibility to make everything according to consumer’s need, and how they want it, when they want it. If customer satisfaction is your true north, “Go Digital” is the word for you.
We at Techfirst give you the authentic meaning of being digital. Connecting your technology with the right data science, devices, and design with business strategy. We help in how your customer engages
with you and gets what they need.We help you to create value by uniting the physical world—seamlessly, efficiently, meaningfully—to the
digital one we’re building.
A budding and growing business calls for resources and resources need management, for the perfection in management of resources choose us. An ERP System automate and connects all your business
processes such as taking customer orders, scheduling operations, and keeping inventory records and financial data. A good ERP systems can bring huge improvements in the efficiency, profit, human resource
management of any organization. At Techfirst we assist you in defining your business processes and making sure that they are complied with throughout the supply chain, we help you protect your critical
business data through well-defined roles and security access along with enabling you to plan your work load based on existing orders and forecast. More importantly we provide business insights required to
move your business in a more calculated manner.By choosing ERP you automatically enhance your productivity with increase in performance, by automating aspects of business processes, ERP makes them more efficient, less prone to error, and
faster. It also frees up people from ordinary tasks like balancing data. By integrating dissimilar business processes, ERP ensures coherence and avoids redundancy and discontinuity. The collective positive
effect when business processes integrate well is overall superior performance by the organization.With our quality reports and performance analysis you will be able to produce financial and quality
reports, as well as to conduct analysis on the performance of your organization to further increase its efficiency.
Tourism industry is on a new verge today facing several challenges which affects the profitability and competitiveness of the market. Change in labor conditions, rising operational costs, and new
technologies are affecting the industry. In addition to this, enticing customers and answering their needs for tailored services is of very high importance, hospitality providers seek to address,
through creativities focused on sustainability.We with our hospitality services helps you to understand your customers better, We help to manage
your human resources, finance, supply chain, and Supply chain systems and other systems which needs to be engaged with CRM tools, guest databases, and the property supervision, to boost productivity. An
IT ecosystem enables hospitality and gaming enterprises to gain understandings into market trends, and buyer’s behavior and sentiment. Accurate analysis of data improves planning, operations, and financial management.
We integrate solutions that can enable healthcare organizations to dynamically emphasis on refurbishing the customer experience, derive better health outcomes, and provide cost-effective results
across the entire work-environment.